All of our repairs will be sent to Franck Muller in Switzerland. Please see below for general service pricing. All watches will recieve a quote before any work is done.
*Please note, Franck Muller will not touch a watch that has been afterset (diamonds added after).
Bring or send your watch in to us (if sending please use the booking form). Once we receive it will be entered onto our system and you will be emailed a receipt detailing your model, metal, serial number, condition...etc
If you plan on sending your item/s in to us please fill out this form - Aftersales Document
Your watch will be sent back (fully insured) to the Franck Muller workshop in Geneve where the watch will be assessed and checked if the repair work needed is covered by the warranty or is chargable. If chargable you will receive a quote from us within 4-6 weeks.
Accept or reject the quote. If you reject the quote will we have your watch back to us within 4 weeks. If you accept the quote the repair work can take a further 12-16 weeks depending on parts and availability. Some can be done much quicker but we set this time frame just in case. We will then contact you when it is ready to collect.
All service price will include:
Full disassembly - All parts oiled and or cleaned - Case & buckle polish - Full function check - Power reserve check - All Seals changed - Waterproof check - Secured Shipping
Please note: There will be an admin fee of £100 for any repair quotes that have been rejected by you the customer.
|Other||RRP (inc UK vat)|
||We can give you our professional opinion however if you need it in writing Franck Muller will only authenticate a watch when it has a full Service (see prices below). Unfortunately there is no way around this.|
|Model||RRP (inc UK vat)|
(S6, M, PM, D, MC ,S6)
(L, SC, S6 GG, CASA, CHRONOMETRO, MYSTERY, SAHARA)
|Master Calendar, Quantieme 24 & 1100 DS Retrograde
(CH,VEGAS, MC, R, DSR, SR, DHR)
(DHR, HS, DHS)
(CC MB, CC MC, CC S, RET, PR, MP, SECRET HOURS, MB L DT)
(TRANSAMERCIA MEGAPOLE, BIG BEN, CC AT, CC HV, NA, C CC, CCM, KING CC)
(R, RC, REN, GRANDE DATE ENDURANCE)
|Perpetual Calendar Chronograph
(QP A, QP E)