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Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. On our site we collect the following: Name, Email address, Mailing address, Phone number,Credit card information. Information is collected from you when you: Register on our site,Place an order, Subscribe to a newsletter, Fill out a form The information collected from you is used in the following ways: To personalize, user's experience, To improve the website, To improve customer service, To process transactions and To send periodic emails. How do we protect visitor information? We use vulnerability scanning and/or scanning to PCI standards. We use an SSL certificate We implement security measures when a user: Places an order, Enters, submits, or accesses their information. We use a payment gateway provider. Do we use 'cookies'? We use cookies to: Help remember and process the items in the shopping cart, Understand and save user's preferences for future visits, Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf. It won't affect the users experience Third Party Disclosure We do not sell, trade, or otherwise transfer Personally Identifiable Information. Third party links We do not include or offer third party products or services on our website. Google We have not enable Google Adwords on our site but we may do so on the future. California Online Privacy Protection Act According to CalOPPA we agree to the following: Users can visit our site anonymously Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website. Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above. Users will be notified of any privacy policy changes: On our Privacy Policy Page Users are able to change their personal information: By logging in to their account How does our site handle do not track signals? We honor them and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. Does our site allow third party behavioral tracking? We do not allow COPPA (Children Online Privacy Protection Act) We do not specifically market to children under 13 Fair Information Practices In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify the users via email Within 7 business days We will notify the users via in site notification Within 7 business days We agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors CAN SPAM Act We collect your email address: To send information, respond to inquiries, and/or other requests or questions. To process orders and to send information and updates pertaining to orders • We may also send you additional information related to your product and/or service. To market to our mailing list or continue to send emails to your clients after the original transaction has occured To be accordance with CANSPAM we agree to the following: We will NOT use false, or misleading subjects or email addresses We will identify the message as an advertisement in some reasonable way We will include the physical address of our business or site headquarters We will honor opt-out/unsubscribe requests quickly We will give an 'opt-out' or 'unsubscribe' option If at any time you would like to unsubscribe from receiving future emails, you can Email us at unsubscribe@frostoflondon.co.uk and we will promptly remove you from ALL correspondence.

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